Terms and Conditions for OnscreenPromo and app.onscreen.tech
Effective Date: October 23, 2025

OVERVIEW

This website and the services offered through OnScreenPromo and app.onscreen.tech are operated and provided by MWP LTD under the OnScreenPromo brand. Throughout these Terms, “OnScreenPromo,” “we,” “us,” and “our” refer to MWP LTD operating under that brand. MWP LTD is the contracting service provider. We offer this website, including all information, tools, and services available through it, conditioned upon your acceptance of these Terms and the policies referenced herein.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE

By accessing or using this website or purchasing any product or service, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the platform are subject to these Terms and any applicable service-specific terms. Features or services outside Client’s existing plan may require additional fees disclosed before purchase or activation. Changes to these Terms are governed by Section 19.
OnScreenPromo may use app.onscreen.tech and other third-party technology providers to deliver certain platform features and services. Payments may be processed through Stripe or another supported payment processor. Your use of third-party services may also be subject to the applicable third-party terms and policies.

REFUND POLICY

Setup, activation, custom design, custom configuration, and onboarding fees are non-refundable once the corresponding work has begun, except as otherwise stated in an accepted written agreement or required by applicable law.

Recurring service fees already paid are non-refundable once the applicable service period has begun or access has been made available, except as otherwise stated in an accepted written agreement or required by applicable law. No prorated refunds are provided unless required by law or expressly agreed in writing.

Cancellation, non-renewal, minimum commitments, and payment obligations are governed by Section 16. This refund policy does not create additional cancellation charges or override rights that cannot lawfully be waived.

MINIMUM SUBSCRIPTION TERM

All subscriptions require a minimum commitment of three (3) months from the activation date, except discounted recurring service plans, which require a minimum commitment of twelve (12) months from the activation date or the agreed start date of the discounted plan, unless otherwise expressly agreed in writing.

Early cancellation requires written notice to [email protected] and does not relieve Client of fees payable through the applicable minimum term, subject to applicable law. Cancellation and non-renewal are subject to the notice requirements in Section 16.

SAAS LICENSING

Subscription pricing, included features, usage allowances, setup fees, and service levels are stated on the applicable product page, checkout page, invoice, payment link, proposal, or written order form. Promotional, legacy, custom, and account-specific pricing may differ from public pricing and may be subject to separate written conditions.

Where a trial period is offered, its duration and terms will be disclosed at checkout or in the applicable written order form. Except where required by law, subscription fees are non-refundable once access has been provided, service has begun, or the applicable trial period has ended.

MANAGED WEB, EMAIL, CRM & DOMAIN SERVICES

OnScreenPromo may provide managed website, hosting, email, CRM, automation, social-media, chatbot, lead-management, domain, DNS, and related technical services under a monthly service plan or written proposal.

Managed-service access. Client may receive a limited, non-transferable login for approved business-facing features made available under the applicable plan, such as contact or lead review, conversations, social-media posting, reporting, invoicing, or other designated dashboard tools. OnScreenPromo determines the available features, user roles, and permission levels based on the service plan, security requirements, and operational needs.

Excluded technical access. Unless expressly provided in a separate written agreement, standard Client access does not include agency-level administration; registrar or domain account access; DNS management; server or hosting-control-panel access; email-administrator access; website/CMS administrator access; unrestricted website editing; workflows, automations, integrations, API credentials, payment-provider settings, source files, account billing settings, or access to other client accounts.

Domains and technical infrastructure. Domains, DNS, hosting, email infrastructure, websites, platform configuration, and related accounts may be registered, renewed, configured, or administered through OnScreenPromo and its third-party providers as part of the managed service. Technical management or payment of a domain registration does not, by itself, create a client right to registrar credentials, DNS access, unrestricted technical access, or transfer rights.

Requests for changes or transition. Requests for domain changes, DNS records, hosting changes, website edits, mailbox changes, access changes, exports, migration, or transfer must be submitted in writing to [email protected]. These requests are not included in the standard monthly service fee unless expressly stated in writing and may require verification, account review, third-party registrar procedures, additional fees, and prepaid transition work.

Client content and permissions. Client remains responsible for the accuracy, legality, ownership, and permissions associated with Client-provided content, contact lists, messages, promotions, images, trademarks, and instructions. Client authorizes OnScreenPromo to host, process, configure, and use such materials solely to provide the Services.

No guarantee of results. OnScreenPromo does not guarantee leads, sales, search ranking, social-media reach, advertising performance, deliverability, website uptime, platform availability, or any specific business outcome.

CUSTOM DESIGN / PROGRAM CODING WORK

Custom design and program coding work are billed at an hourly fee starting at $100, with rates varying based on the complexity of the task. This includes personalized design elements and technical enhancements tailored to your specific requirements.

All setup and activation fees must be paid in full prior to final campaign launch, web or system activation, or complete delivery. Partial payments do not constitute full performance; remaining balances must be settled before final access or launch.

PROJECT MANAGEMENT CONSULTING

Project management and creative consulting is billed starting at $100/hour. Bulk time and hours for all services can be purchased.

LIFETIME PURCHASES

Lifetime purchases are non-refundable.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate, complete, and up-to-date information on this site. However, we are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, by its nature, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

We may change prices for future billing periods upon prior notice where required by applicable law or the applicable service arrangement. Price changes do not alter amounts already paid or committed for the current billing period unless Client agrees in writing.

We may modify, suspend, or discontinue a Service or any portion of a Service, subject to applicable law and any written service arrangement with Client.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. Product descriptions and pricing may be changed for future purchases or future billing periods in accordance with Section 4 of these Terms. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 6A – RECURRING BILLING, FAILED PAYMENTS, AND SUSPENSION

Recurring service fees are charged at the price, frequency, and billing dates disclosed and accepted at checkout or in the applicable service agreement, order form, proposal, or payment authorization. Client authorizes OnScreenPromo and its payment processor to charge the authorized payment method for those recurring amounts until cancellation becomes effective in accordance with these Terms. An invoice does not, by itself, amend previously agreed pricing or payment terms.

Current billing information. Client must maintain current billing details, an authorized payment method where required, and a monitored account email address. Client must promptly notify OnScreenPromo of changes to its authorized account representative or billing contact. Personnel changes, removal of a payment method, and failed payments do not, by themselves, cancel the service agreement or eliminate amounts owed.

Usage charges. Usage-based services are separately billable unless expressly included in the accepted plan. Applicable rates or calculation methods, billing frequency, and any prepaid balance or automatic replenishment conditions must be disclosed and accepted before charges arise. Client must maintain the authorized payment method and funding required under that arrangement. Updating a payment method does not, by itself, accept new subscription pricing, renew an expired discount, or create a new minimum commitment.

Late-payment charges. Unless a different payment arrangement is approved by OnScreenPromo in writing before the applicable due date, unpaid, undisputed invoice principal remaining outstanding more than thirty (30) calendar days after its due date may accrue a simple late charge at the lesser of one percent (1%) per month or the maximum rate permitted by applicable law. Charges begin on day thirty-one (31), are calculated daily at an annual rate of twelve percent (12%) divided by 365, and apply only to unpaid overdue principal. Late charges do not compound or accrue on previous late charges.

Internal collection administration. For undisputed balances more than thirty (30) calendar days overdue, reasonable and necessary manual collection-administration work beyond routine invoicing and automated reminders is billed at $100 per hour in fifteen (15) minute increments, capped at $100 per account per calendar month unless additional work is separately approved in writing. Chargeable work may include manual account reconciliation, preparation of overdue-account statements, repeated individualized payment follow-up, and administration of an approved payment arrangement. Charges must reflect actual time spent and be supported by records identifying the date, task, and time. Routine invoicing, automated reminders, correction of OnScreenPromo billing errors, and work resolving good-faith billing disputes are excluded.

Invoice disputes. Client should promptly identify disputed invoice items in writing and explain the basis of the dispute. OnScreenPromo will review good-faith disputes and correct billing errors. Client remains responsible for timely payment of unrelated, undisputed amounts. Nothing in this paragraph waives rights available under applicable law.

Failed payments. A declined, expired, reversed, or otherwise unsuccessful payment does not cancel the service agreement. Any separate failed-payment charge must have been disclosed to and accepted by Client before it arose and must be permitted by applicable law.

Notice and suspension. Notwithstanding any other provision of these Terms, suspension for ordinary nonpayment is governed by the written-notice procedure in Section 16A. The thirty (30) day Client cancellation requirement is separate from that procedure. Suspension may occur before a balance becomes eligible for late-payment charges.

Restoration. Restoration of suspended Services is governed by Section 16A. Any restoration charge must relate to necessary restoration work and must be disclosed to and accepted by Client before that work begins.

No duplicate recovery. Late charges, internal collection-administration charges, failed-payment charges, restoration charges, and external collection costs will not recover the same cost or loss twice. All charges apply only to the extent permitted by applicable law.

Prospective application. New or increased charges under this Section apply only after Client has accepted the applicable terms and only to defaults and work occurring after acceptance. They do not retroactively create charges for earlier periods.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools through the OnscreenPromo platform and the product app.onscreen.tech. These tools are provided on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable for any issues or damages arising from or related to your use of these optional third-party tools.

Your use of any optional tools offered through OnscreenPromo and app.onscreen.tech is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms and conditions provided by the relevant third-party provider(s) before using the tools.

Any new features or services offered in the future through OnscreenPromo and app.onscreen.tech will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

OnscreenPromo and app.onscreen.tech may include content, products, or services from third parties. We are not responsible for examining or evaluating the content or accuracy of these third-party materials. We do not warrant or have any liability for any third-party materials or websites, or for any other materials, products, or services provided by third parties.

When you click on third-party links on OnscreenPromo or app.onscreen.tech, you may be directed to websites that are not affiliated with us. We have no control over the content, policies, or practices of these third-party websites and are not liable for any harm or damages related to your use of or transactions with such websites. It is your responsibility to review and understand the policies and practices of these third parties before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you provide us with any comments, feedback, suggestions, ideas, or other materials (collectively, "comments"), whether at our request or unsolicited, you grant us the right to edit, copy, publish, distribute, translate, and use these comments in any medium without restriction. We have no obligation to maintain the comments in confidence, compensate you for the comments, or respond to the comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

By submitting comments, you represent and warrant that you have the necessary rights to grant us the above license and that your comments do not violate any third-party rights or contain unlawful, abusive, or obscene material. You are solely responsible for the comments you make and their accuracy. We assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through OnscreenPromo and app.onscreen.tech is governed by our Privacy Policy. Please refer to our Privacy Policy for more information.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

OnscreenPromo and app.onscreen.tech may contain information that includes typographical errors, inaccuracies, or omissions, such as product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the platforms is inaccurate at any time, without prior notice.

We have no obligation to update, amend, or clarify information on OnscreenPromo and app.onscreen.tech, including pricing information, except as required by law. The inclusion of a specific update or refresh date in the platforms does not imply that all information has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using OnscreenPromo, app.onscreen.tech, or their content for the following purposes:

(a) Any unlawful purpose.
(b) Soliciting others to perform or participate in any unlawful acts.
(c) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
(d) Infringing upon or violating our intellectual property rights or the rights of others.
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) Submitting false or misleading information.
(g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of OnscreenPromo, app.onscreen.tech, or the Internet.
(h) Collecting or tracking personal information of others.
(i) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
(j) Using OnscreenPromo, app.onscreen.tech, or their content for any obscene or immoral purpose.
(k) Interfering with or circumventing the security features of OnscreenPromo, app.onscreen.tech, or other websites or the Internet.

We reserve the right to terminate your use of OnscreenPromo, app.onscreen.tech, or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of OnscreenPromo, app.onscreen.tech, or our services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using our services will be accurate or reliable.

You acknowledge that OnScreenPromo may modify, suspend, restrict, or discontinue Services as permitted by these Terms, applicable law, and any applicable written service arrangement. Your use of the service is at your sole risk. The service, including all products and services delivered through OnscreenPromo and app.onscreen.tech, is provided on an "as is" and "as available" basis.

Except as expressly stated by us, we disclaim all warranties, representations, or conditions of any kind, whether express or implied, including but not limited to the implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall OnscreenPromo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

This limitation of liability applies to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MWP LTD, operating under the OnScreenPromo brand, and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any third-party claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16 – TERMINATION

Client must provide at least thirty (30) days’ written notice of cancellation or non-renewal to [email protected] from the email address associated with the account. Cancellation becomes effective at the end of the then-current billing period following expiration of the notice period, but no earlier than the end of any applicable minimum commitment. Client remains responsible for service fees through the effective cancellation date, including hosting, server, platform, and managed-service fees.

Ceasing use, removing a payment method, or canceling an automatic payment does not, by itself, cancel the service agreement or eliminate amounts owed. Cancellation requests by text message, voicemail, phone call, dashboard message, or a third party are not effective.

Unless otherwise expressly agreed in writing, all discounted recurring service plans require a minimum commitment of twelve (12) months from the activation date or the agreed start date of the discounted plan. Other subscriptions remain subject to the minimum commitment stated elsewhere in these Terms or the applicable written agreement. Early cancellation does not relieve Client of fees payable through the agreed minimum term, subject to applicable law. After the minimum term, services continue month-to-month unless otherwise agreed in writing.

OnScreenPromo may suspend or terminate Services for nonpayment in accordance with Section 16A. For other material breaches, OnScreenPromo may act after notice where reasonably practical, except where immediate protective action is reasonably necessary for unlawful activity, fraud, a material security threat, or a binding legal or provider requirement. Fees already paid are non-refundable except where required by law. Obligations incurred before termination survive termination.

SECTION 16A – ACCOUNT RETENTION, CLOSURE, AND DELETION

Nonpayment and suspension. If payment is overdue or fails, OnScreenPromo may send written notice to the account email address requiring payment within seven (7) calendar days after the notice is sent. If payment is not received by the stated deadline, OnScreenPromo may suspend any or all Services, including website hosting, email, CRM/dashboard access, automations, and support, unless a different payment arrangement is approved by OnScreenPromo in writing. A reply, promise to pay, or request for additional time does not extend the deadline unless approved in writing.

Account hold and closure. Following suspension for nonpayment, OnScreenPromo will retain the account for thirty (30) calendar days before it becomes eligible for closure and deletion. This hold does not include continued access or active service delivery. OnScreenPromo will send a final written notice at least seven (7) calendar days before deletion. If the account remains unresolved, OnScreenPromo may close the account and permanently delete hosted materials, configurations, messages, integrations, and other service-related data. Recovery after deletion is not guaranteed.

Extensions and payment obligations. OnScreenPromo may approve a payment arrangement or extend a suspension, hold, or deletion deadline in writing at its discretion. An extension does not waive outstanding amounts or modify other payment obligations unless expressly stated in writing. Suspension, account closure, or deletion does not eliminate amounts lawfully owed under the applicable agreement.

Charges and restoration. Late-payment and internal collection-administration charges are governed by Section 6A and the applicable accepted service agreement or fee schedule. Restoration may require payment of past-due amounts, a valid authorized payment method, and payment for necessary restoration, technical, or administrative work at fees disclosed to and accepted by Client before the work begins. A restoration fee applies only where restoration work is required. Reasonable, documented external collection costs, including collection-agency fees, court costs, and attorneys’ fees, are payable where authorized by this agreement and permitted by law. No duplicate recovery is permitted. Restoration is subject to technical and platform availability.

Transition and retained records. Client must request any export, migration, or technical handoff in writing before the stated deletion deadline. Data exports, migrations, mailbox transfers, DNS changes, domain-transfer assistance, and other transition work are separate services subject to applicable third-party requirements and prepaid fees approved by Client. OnScreenPromo may retain records reasonably necessary for billing, accounting, security, legal compliance, or dispute resolution.

SECTION 17 – ENTIRE AGREEMENT

The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on OnscreenPromo and app.onscreen.tech, constitute the entire agreement and understanding between you and us. They govern your use of the services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide services are governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles. Subject to applicable law, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in New York County, New York.

SECTION 19 – CHANGES TO TERMS OF SERVICE

OnScreenPromo may publish revised Terms identifying their revision date. Material changes will be communicated to affected Clients in writing and implemented in accordance with the applicable agreement and law.

New or increased late-payment fees, internal collection-administration rates, restoration fees, or usage-billing obligations require disclosure and acceptance before they apply. Acceptance may be recorded through a written amendment, accepted order form, or affirmative electronic acceptance.

Revisions do not retroactively create charges for earlier defaults or work performed before acceptance. Posting revised Terms alone does not establish acceptance of new financial obligations.

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us at:
Email: [email protected]