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Terms & Conditions

Terms and Conditions for OnscreenPromo and app.onscreen.tech
Effective Date: October 23, 2025


OVERVIEW

This website is operated by OnscreenPromo. Throughout the site, the terms "we," "us," and "our" refer to OnscreenPromo. OnscreenPromo offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE

By accessing or using this website or purchasing any product or service, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current platform shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

OnScreenPromo may use app.onscreen.tech and other third-party technology providers to deliver certain platform features and services. Payments may be processed through Stripe or another supported payment processor. Your use of third-party services may also be subject to the applicable third-party terms and policies.


REFUND POLICY

Setup, activation, custom design, custom configuration, onboarding, and the first three months of recurring service are non-refundable once work has begun, access has been provided, or the service is made available, except where required by applicable law.

To cancel or request non-renewal of a recurring service, Client must submit written notice to [email protected] from the email address associated with the account.

Cancellation becomes effective at the end of the then-current billing period following at least thirty (30) days’ written notice, unless a separate written service agreement states otherwise. Fees already paid are non-refundable, and no prorated refunds are provided unless required by applicable law.

MINIMUM SUBSCRIPTION TERM

All subscriptions require a minimum commitment of three (3) months from the activation date unless otherwise stated in writing. This period allows for onboarding, configuration, testing, technical implementation, and service delivery. Early termination within the minimum term requires written notice to [email protected] and does not relieve Client of fees due through the end of the minimum term.


SAAS LICENSING

Subscription pricing, included features, usage allowances, setup fees, and service levels are stated on the applicable product page, checkout page, invoice, payment link, proposal, or written order form. Promotional, legacy, custom, and account-specific pricing may differ from public pricing and may be subject to separate written conditions.

Where a trial period is offered, its duration and terms will be disclosed at checkout or in the applicable written order form. Except where required by law, subscription fees are non-refundable once access has been provided, service has begun, or the applicable trial period has ended.

MANAGED WEB, EMAIL, CRM & DOMAIN SERVICES

OnScreenPromo may provide managed website, hosting, email, CRM, automation, social-media, chatbot, lead-management, domain, DNS, and related technical services under a monthly service plan or written proposal.

Managed-service access. Client may receive a limited, non-transferable login for approved business-facing features made available under the applicable plan, such as contact or lead review, conversations, social-media posting, reporting, invoicing, or other designated dashboard tools. OnScreenPromo determines the available features, user roles, and permission levels based on the service plan, security requirements, and operational needs.

Excluded technical access. Unless expressly provided in a separate written agreement, standard Client access does not include agency-level administration; registrar or domain account access; DNS management; server or hosting-control-panel access; email-administrator access; website/CMS administrator access; unrestricted website editing; workflows, automations, integrations, API credentials, payment-provider settings, source files, account billing settings, or access to other client accounts.

Domains and technical infrastructure. Domains, DNS, hosting, email infrastructure, websites, platform configuration, and related accounts may be registered, renewed, configured, or administered through OnScreenPromo and its third-party providers as part of the managed service. Technical management or payment of a domain registration does not, by itself, create a client right to registrar credentials, DNS access, unrestricted technical access, or transfer rights.

Requests for changes or transition. Requests for domain changes, DNS records, hosting changes, website edits, mailbox changes, access changes, exports, migration, or transfer must be submitted in writing to [email protected]. These requests are not included in the standard monthly service fee unless expressly stated in writing and may require verification, account review, third-party registrar procedures, additional fees, and prepaid transition work.

Client content and permissions. Client remains responsible for the accuracy, legality, ownership, and permissions associated with Client-provided content, contact lists, messages, promotions, images, trademarks, and instructions. Client authorizes OnScreenPromo to host, process, configure, and use such materials solely to provide the Services.

No guarantee of results. OnScreenPromo does not guarantee leads, sales, search ranking, social-media reach, advertising performance, deliverability, website uptime, platform availability, or any specific business outcome.


CUSTOM DESIGN / PROGRAM CODING WORK

Custom design and program coding work are billed at an hourly fee starting at $100, with rates varying based on the complexity of the task. This includes personalized design elements and technical enhancements tailored to your specific requirements.

All setup and activation fees must be paid in full prior to final campaign launch, web or system activation, or complete delivery. Partial payments do not constitute full performance; remaining balances must be settled before final access or launch.


PROJECT MANAGEMENT CONSULTING

Project management and creative consulting is billed starting at $100/hour. Bulk time and hours for all services can be purchased.


LIFETIME PURCHASES

Lifetime purchases are non-refundable.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate, complete, and up-to-date information on this site. However, we are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, by its nature, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

We may change prices for future billing periods upon prior notice where required by applicable law or the applicable service arrangement. Price changes do not alter amounts already paid or committed for the current billing period unless Client agrees in writing.

We may modify, suspend, or discontinue a Service or any portion of a Service, subject to applicable law and any written service arrangement with Client.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. Product descriptions and pricing may be changed for future purchases or future billing periods in accordance with Section 4 of these Terms. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 6A – RECURRING BILLING, FAILED PAYMENTS, AND SUSPENSION

Recurring service fees are charged at the price, frequency, and billing date presented at checkout, invoice, payment link, written proposal, or other accepted order form. Client authorizes OnScreenPromo and its payment processor to charge the payment method on file for recurring amounts until the service is canceled in accordance with these Terms.

Client must keep current payment, billing, and contact information on file. If any payment is declined, reversed, disputed, expired, or otherwise unpaid, OnScreenPromo may, after notice where reasonably practical, suspend, restrict, or discontinue any or all services, including website access, hosted pages, email, CRM/dashboard access, automations, social tools, support, and technical administration.

Suspension does not waive or cancel outstanding amounts. Restoration of suspended services may require full payment of all past-due amounts, a valid payment method on file, and payment of reasonable account-restoration, technical, or administrative charges disclosed before restoration.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools through the OnscreenPromo platform and the product app.onscreen.tech. These tools are provided on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable for any issues or damages arising from or related to your use of these optional third-party tools.

Your use of any optional tools offered through OnscreenPromo and app.onscreen.tech is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms and conditions provided by the relevant third-party provider(s) before using the tools.

Any new features or services offered in the future through OnscreenPromo and app.onscreen.tech will also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

OnscreenPromo and app.onscreen.tech may include content, products, or services from third parties. We are not responsible for examining or evaluating the content or accuracy of these third-party materials. We do not warrant or have any liability for any third-party materials or websites, or for any other materials, products, or services provided by third parties.

When you click on third-party links on OnscreenPromo or app.onscreen.tech, you may be directed to websites that are not affiliated with us. We have no control over the content, policies, or practices of these third-party websites and are not liable for any harm or damages related to your use of or transactions with such websites. It is your responsibility to review and understand the policies and practices of these third parties before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you provide us with any comments, feedback, suggestions, ideas, or other materials (collectively, "comments"), whether at our request or unsolicited, you grant us the right to edit, copy, publish, distribute, translate, and use these comments in any medium without restriction. We have no obligation to maintain the comments in confidence, compensate you for the comments, or respond to the comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

By submitting comments, you represent and warrant that you have the necessary rights to grant us the above license and that your comments do not violate any third-party rights or contain unlawful, abusive, or obscene material. You are solely responsible for the comments you make and their accuracy. We assume no liability for any comments posted by you or any third party.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through OnscreenPromo and app.onscreen.tech is governed by our Privacy Policy. Please refer to our Privacy Policy for more information.


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

OnscreenPromo and app.onscreen.tech may contain information that includes typographical errors, inaccuracies, or omissions, such as product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the platforms is inaccurate at any time, without prior notice.

We have no obligation to update, amend, or clarify information on OnscreenPromo and app.onscreen.tech, including pricing information, except as required by law. The inclusion of a specific update or refresh date in the platforms does not imply that all information has been modified or updated.


SECTION 12 – PROHIBITED USES

In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using OnscreenPromo, app.onscreen.tech, or their content for the following purposes:

(a) Any unlawful purpose.
(b) Soliciting others to perform or participate in any unlawful acts.
(c) Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
(d) Infringing upon or violating our intellectual property rights or the rights of others.
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) Submitting false or misleading information.
(g) Uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of OnscreenPromo, app.onscreen.tech, or the Internet.
(h) Collecting or tracking personal information of others.
(i) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
(j) Using OnscreenPromo, app.onscreen.tech, or their content for any obscene or immoral purpose.
(k) Interfering with or circumventing the security features of OnscreenPromo, app.onscreen.tech, or other websites or the Internet.

We reserve the right to terminate your use of OnscreenPromo, app.onscreen.tech, or any related website for violating any of the prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of OnscreenPromo, app.onscreen.tech, or our services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using our services will be accurate or reliable.

You acknowledge that OnScreenPromo may modify, suspend, restrict, or discontinue Services as permitted by these Terms, applicable law, and any applicable written service arrangement. Your use of the service is at your sole risk. The service, including all products and services delivered through OnscreenPromo and app.onscreen.tech, is provided on an "as is" and "as available" basis.

Except as expressly stated by us, we disclaim all warranties, representations, or conditions of any kind, whether express or implied, including but not limited to the implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall OnscreenPromo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

This limitation of liability applies to the fullest extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless OnscreenPromo, app.onscreen.tech, its parent company MWP LTD, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.


SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing to use OnscreenPromo and app.onscreen.tech.

If we believe that you have failed to comply with any term or provision of these Terms of Service or if there is suspicion of such non-compliance, we may terminate this agreement at any time without notice. In such cases, you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our services, either partially or entirely.

Cancellation requests by text message, voicemail, phone call, dashboard message, or a third party are not effective. A cancellation request is valid only when submitted in writing to [email protected] from the email address associated with the account.

SECTION 16A – ACCOUNT RETENTION, CLOSURE, AND DELETION

Following suspension, cancellation, or termination, OnScreenPromo may retain account materials for a limited period determined by the applicable plan, written notice, or operational requirements. Client is responsible for requesting any export, migration, or transition services in writing before the applicable retention deadline.

After the retention period, OnScreenPromo may close the account and delete hosted website materials, CRM or dashboard configurations, automations, email configurations, chat records, forms, integrations, platform data, and other service-related materials. OnScreenPromo may retain internal records reasonably necessary for billing, accounting, tax, security, compliance, dispute resolution, or enforcement of these Terms.

Any transition, data export, migration, technical handoff, DNS modification, mailbox migration, or domain-transfer request is separate work, subject to operational availability, applicable third-party requirements, and prepaid fees.


SECTION 17 – ENTIRE AGREEMENT

The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on OnscreenPromo and app.onscreen.tech, constitute the entire agreement and understanding between you and us. They govern your use of the services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide services are governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles. Subject to applicable law, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in New York County, New York.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on the page where they are posted.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on OnscreenPromo and app.onscreen.tech. It is your responsibility to check these platforms periodically for changes. Your continued use of or access to OnscreenPromo, app.onscreen.tech, or our services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us at:
Email: [email protected]

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